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Privacy Policy

Welcome to SD Strategy Lab (“we”, “our”, “us”).
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our consulting services.

1. Who We Are

SD Strategy Lab
Business Consulting & Strategy Services
Email: dermitzakistephania@gmail.com
Phone: 6943698083

For all data protection matters, you can contact us at the email above.

2. What Data We Collect

We may collect the following types of personal data:

a. Information you provide directly

  • Name, email address, phone number

  • Business details (company name, industry, website)

  • Information submitted through contact forms, intake forms, or booking forms

  • Information shared during consultations or service agreements

b. Automatically collected information

  • IP address

  • Browser type and version

  • Device information

  • Cookies and analytics data (e.g., page views, time on site)

c. Payment information

If you purchase a service, payments are processed through secure third-party providers (e.g., Wix Payments, Stripe, PayPal).
We do not store or access your full payment details.

3. Why We Collect Your Data

We use your information to:

  • Provide consulting services you request

  • Respond to your inquiries or bookings

  • Prepare proposals, quotes, and agreements

  • Send updates, confirmations, invoices, or support communications

  • Improve website functionality and user experience

  • Conduct business analytics, marketing analysis, and service improvements

  • Comply with legal or regulatory requirements

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Contractual necessity – to provide services you request

  • Legitimate interest – to improve our services and website

  • Consent – for marketing updates, newsletters, or cookie usage

  • Legal obligations – record-keeping, invoicing, taxation

5. How We Store & Protect Your Data

We take data protection seriously. Your data is stored securely using:

  • Encrypted platforms (Wix, Google Workspace, Notion, etc.)

  • Password-protected accounts

  • Limited access strictly to authorized personnel

  • SSL encryption on our website

We never sell, rent, or trade your data.

6. Sharing Your Data

We only share data with:

  • Trusted service providers (Wix, Stripe, Calendly, Google Workspace)

  • Accounting professionals for invoicing and tax compliance

  • Legal advisors when required

  • Authorities if required by law

All third-party providers follow GDPR compliance standards.

7. Cookies & Tracking Technologies

We may use cookies to:

  • Understand website usage

  • Improve site performance

  • Provide a better user experience

  • Enable necessary website features

You can manage or disable cookies in your browser settings.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion (“right to be forgotten”)

  • Withdraw consent at any time

  • Object to processing

  • Request data portability

To exercise your rights, email us at: dermitzakistephania@gmail.com

9. Data Retention

We keep your data only for as long as needed:

  • Client data: up to 7 years (for legal & tax compliance)

  • Inquiry data: up to 12 months

  • Newsletter data: until you unsubscribe

  • Contracts & financial documents: as required by Greek law

10. Children’s Privacy

Our website and services are not intended for individuals under 18.
We do not knowingly collect data from minors.

11. External Links

Our website may contain links to other websites.
We are not responsible for their privacy practices or content.

12. Changes to This Policy

We may update this Privacy Policy occasionally.
The latest version will always be available on our website with an updated date.

13. Contact Us

For questions or concerns regarding your privacy or data rights:

dermitzakistephania@gmail.com
+30 6943698083

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